1. Information We Collect

We collect both personal information and non-personal information from you in various ways, including when you interact with our website, contact us, or make purchases.

Personal Information:

• Contact Information: Name, email address, phone number, mailing address.
• Account Information: Username, password, payment information (credit card details, billing address).
• Medical/Health Information: If you are a healthcare provider or purchasing devices for a medical or dental practice, we may collect relevant information related to your professional qualifications or needs.
• Other Information: Any other information you choose to provide, such as customer service inquiries or responses to surveys.

Non-Personal Information:

• Technical Data: IP address, browser type, device type, operating system, and other usage data.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing Services: To process your orders, fulfill requests, and provide you with information about our medical and dental devices.
• Customer Support: To respond to your inquiries, support requests, or resolve issues related to our products or services.
• Marketing and Communications: To send you promotional materials, newsletters, or other marketing content, with your consent where required by law.
• Compliance and Legal Obligations: To comply with applicable laws and regulations, including health and safety requirements and product safety regulations.
• Improvement of Our Website and Services: To improve the functionality and performance of our website and provide a better user experience.
• Security and Fraud Prevention: To protect our website, products, and services from fraudulent activities.

3. How We Share Your Information

We may share your personal information with third parties in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist with operations such as payment processing, customer service, and website hosting.
• Legal Compliance: We may disclose your information to comply with legal obligations, such as responding to court orders or requests from regulatory bodies.
• Business Transfers: In the event of a merger, acquisition, or sale of our company, your information may be transferred to the new owner.
• Healthcare Providers: If applicable, we may share relevant information with licensed healthcare providers or professionals when necessary for product safety or service fulfillment.

We do not sell, rent, or lease your personal information to third parties for marketing purposes.

4. Your Rights and Choices

If you are a resident of California or another jurisdiction with similar laws, you may have the following rights regarding your personal information:

• Access: You may request access to the personal information we have collected about you.
• Correction: You may request that we correct any inaccuracies in your personal information.
• Deletion: You may request that we delete your personal information, subject to certain exceptions.
• Opt-Out of Marketing: You may opt out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or by contacting us directly.
• Do Not Sell My Personal Information: If you are a California resident, you may request that we do not sell your personal information, as defined by the CCPA.

To exercise any of these rights, please contact us at [Insert Contact Information].

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. International Transfers

If you are located outside of the United States, please note that your information may be transferred to, stored, and processed in the United States, which may have different data protection laws than your jurisdiction.

8. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the “Effective Date” at the top of the Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

10. Contact Us

If you have any questions about this Privacy Policy or would like to exercise your rights under applicable laws, please contact us at:

MediDent Solution LLC
Email: medidentsolution@gmail.com
Phone: 949-596-5569